Experience the new generation of appointment booking!
With our software, you can offer appointments for booking and manage them efficiently. Reserving contingents for the respective day for non-guests is no problem and much more. Your customers are automatically informed about delays via notifications on their mobile - you can also choose to send a message directly to the customer via push notification.
This allows your customers to actively decide where and how they want to spend their waiting time. You can round off the service with suggestions on what your customers can do while they wait. Your waiting room stays empty. The appointment calendar full.
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The highlight: appointment booking and call-up system in one application
Give your customers the option of booking an appointment via multiple channels. For example, online via webpage or app, on site with a printing station and by phone with a voice-bot.
Use the app or webview to transparently display the waiting time and the people waiting at any time. Use push notifications to automatically inform your customers of delays and use the system to call them to the desired service location “on time”. By combining a booked appointment with a call, you can time the appointments so that there is no idle time between your appointments and your customers are received when you have “time”. There's no need to pick them up personally from the waiting room - our app takes care of this automatically by integrating them into a call-up system. Your customers are informed about delays at all times with timeacle.
Ticket or appointment allocation
The timeacle system offers you numerous options for allocating appointments. Conveniently from home, mobile, directly via our apps via a printing station on site as a paper ticket, via your employees or our automated appointment telephone tool (IVR).
Ticket or appointment display
Your customers are informed about delays via the app and arrive 'on time' for their appointment. A monitor can also optionally display the waiting situation on site.
Ticket or appointment call-up
Decide when, which customer is called-up and where. Operate the appointment call from any internet-enabled device. Operator web access and an Client app are available for call-up.
Freemium, full version or Enterprise. The choice is yours.
We offer transparent and uncomplicated pricing. Choose a pricing model with no hidden fees or surprises.
Free to use with the freemium app.
We have developed a free app with which you can use all important functions via app on your smartphone. With the free version, you get a booking calendar to share with your customers and the option to call up customers via the app. Instant tickets and appointments, both free of charge. The release of your appointments (service times) and the duration of the appointments can also be set.
The full version
In the full version, you have numerous additional functions. Several individual or group calendars, contingents for spontaneous visitors, detailed settings for the booking calendar, additional services when booking with defined duration and number, additional transmission of data when booking, opt-in, cancellation periods, several employees per calendar, several branches and locations, customizing, editing of emails, connection of a monitor and a ticket issuing station on site. These are just some of the features that await you in the full version.
Start your 30-day trial today to experience all the features and benefits for free. We want to convince you with quality and transparency: After registration, you have 30 days to adapt the system to your situation and test it comprehensively. It is not necessary to cancel after the 30 days. There is no automatic transition to a fee-based contract. The contract only begins when you enter your payment details.
The Enterprise version provides you with many more modules.
IVR Module
The module replaces your employee who takes calls to book appointments. Our interactive voice module takes over this task. Your employees are relieved.
Customer Journey
Share offers, information and vouchers with your customers while they wait. Sweeten your customers' waiting time with geo-based services.
Process module
Define your processes and automate the guidance of your customers through your departments. Guide them through different areas with just one appointment number. Show the customer transparently how many departments/stations still need to be passed through.
Data Plus
You need more information from your customers when booking? Our Data Plus module in combination with an AV makes it possible.
Rights management
Assign additional admin rights. Decide which admin may administer which area.
SaaS. No installation. Get started right away.
timeacle is designed as SaaS. All you need on site is an internet-enabled computer to use the Operator website to view appointments. Alternatively, this can also be done via the Clients Call app on a smartphone. Your customers book via the automatically generated booking website or the end user app. You can set up a smart TV and a printing station on site to issue paper tickets so that you can also offer the timeacle service to customers without a smartphone.
timeacle Apps and Additions
End-user App (free)
End user app: Your customers book an appointment via the app and are automatically informed about the status. Tickets taken on site can be scanned via the app and are thus also integrated into the digital process. Optionally, a booking website is automatically generated for a booking via browser.
Appointments & Call App (free)
The Clients Call App is the free start into the timeacle world. In combination with the end user app, you have a fully-fledged system for booking appointments and an integrated call system. The free version is designed for one calendar and one employee. When you upgrade to the full version, the Clients Call app is available for every employee and several calendars can be managed.
Admin access
After registering the basic system, you can log in immediately via the admin access using a browser and make all the necessary settings for booking appointments. Change booking intervals, services, number of employees, assign operator access to employees, design the booking page according to your CI specifications and much more.
Operator access
After registering the basic system, you can immediately log into the system via browser - optionally also via the Clients Call App - and view, manage and call up the booked appointments.
Printing Station App
Optionally, you can set up a ticket station on site for walk-in customers so that appointments can be booked specifically for the day in question. To do this, you need an iPad and a receipt printer or buy the complete system with housing directly from us.
Display App
Using a SMART TV with an installed display app, you can also call up patients who do not have a smartphone and prefer to follow what is happening on the display in the waiting room.