Our plans

Find the subscription plan that suits you best and start right away. If you can’t find exactly what you’re looking for, we are happy to help.

Online Client

Get the timeacle modules required for your process of distributing, displaying and calling-up tickets. Let us be a solution for your online and on-site time management.

€ 49.90

plus VAT per month

What you get:
  • This package includes the following licenses: 1x profile, 1x queue, 1x printing station, 1x display, 1x operator
  • Flexible: You can purchase additional licenses and modules anytime. These are instantly activated and available to use.
  • Try 30 days for free

Premium Clients

Build your own package with your required system modules or get consultation from our team and get a product configuration that’s exactly to your needs.

Your benefits
  • Personal consultancy for: specification requirements, solutions, budget planning, finding adequate hardware, etc.
  • Personal software packages
  • Phone and email support

Online Client

Get the timeacle modules required for your process of distributing, displaying and calling-up tickets. Let us be a solution for your online and on-site time management.

€ 49.90

plus VAT per month

What you get:
  • This package includes the following licenses: 1x profile, 1x queue, 1x printing station, 1x display, 1x operator
  • Flexible: You can purchase additional licenses and modules anytime. These are instantly activated and available to use.
  • Try 30 days for free

Premium Clients

Build your own package with your required system modules or get consultation from our team and get a product configuration that’s exactly to your needs.

Your benefits
  • Personal consultancy for: specification requirements, solutions, budget planning, finding adequate hardware, etc.
  • Personal software packages
  • Phone and email support

Our payment options:

  • Credit card: Monthly cancelation at the end of the month.
  • Debit card (only within the EU): Monthly cancelation at the end of the month.
  • Transfer/Invoice: 1 year binding contract, yearly cancelation 3 months prior to end of subscription period.

Bookable services

Additional to our packages you can book our modules individually to guarantee a completely personalized experience for your business!
Acquire only what you need:

Additional modules

Access control

Assign multiple administrators and manage their roles and privileges. You can also define privileges of the operator in order to increase or restrict their managing function.

Statistics

Gain access to anonymous statistics of your customers’ booking behavior. Use these insights to your benefit.

Operations

Define your internal processes and lead your customers automatically through different sequences within your departments.

Customization

Create your own branding by uploading your logo and pictures to your profile. Define custom confirmation texts for every ticket or change the header and footer text for paper-tickets. You can also make adjustments to the display or printing station, e.g. define colors, custom headers or external feeds in the footer.

Booking

This module allows you to offer custom-defined categories and services at your bookings. Furthermore, you can define restrictions, suspensions and overlapping tolerances for tickets and appointments and configure advanced settings.

Data transfer

When booking, customers are required to share their email address by default. If you need more personal data from your customers, you can request more data by using this module.

Services

Support

Use our phone or email support to quickly reach your goals. We are happy to assist you and bill by the hour.

Training

With our online training courses we assist you and your team to use our system as fast and efficient as possible.

Configuration

We configure the system for you. We define your requirements together and take over the configuration, including preparation and follow-up.

Apps

timeacle PS (Printing station)

Your fast and easy on-site solution for paper-tickets. Learn more here.
(printing station licence required)

timeacle DIS (Display)

Set up your call-up monitors fast and easy. The high customization options cater to your needs. Learn more here.
(display licence required)

timeacle OP (Operator)

Coming soon: the timeacle operator app. Organize your appointment calendar and your waiting areas in a modern and innovative app.
(operator licence required)

FAQs

01 What is the difference between Online Client and Premium Client?

Online customers are not advised by our team. As an online client, you will order and set up the system by yourself. You get access to all the key points listed on Plans, and additional licenses can be added at any time directly at your user profile. As an online client, you have a flexible contract with timeacle, in which your notice period prior to termination is only one month. Besides, you have two available payment methods: credit card, or SEPA mandate. Please, consider that the support package (email and phone) is not included and can be required separately at info@timeacle.com.

Premium customers benefit from a variety of advantages, in addition to the ones offered to Online Clients: they are individually attended, advised and fully supported in the setup, implementation and continuous optimization of timeacle system. Premium Clients also have the possibility of adding numerous services and acquiring hardware components. They are billed annually, and have different payment possibilities, such as credit card, SEPA mandate and also via Invoice.

02 How much does an additional profile cost?

You have the possibility to add as many profiles as you like to your timeacle profile. To do so, after logging in, click on the round icon with your initials, on the upper right corner, and click on “New office”.

As stated in point 10, each additional profile includes the corresponding licenses.

03 As an Online Client, can I also book Services, such as configuration of the software or training?

No, that is not possible. You must choose the Premium signature to be able to enquire additional services.

04 Is the usage of timeacle apps included in the Online Client Signature?

Yes, the usage of all timeacle apps is included in the costs of the Online Client Signature. Our apps can be downloaded from App Store or Play Store, from your respective device. Here you can learn more about our apps.

05 Is it possible to order hardware products?

You can only order our timeacle hardware products as a Premium Client.
As an Online Client, you can find our hardware recommendations at FAQ Hardware. We recommend you printers, monitors etc., that will suit our apps best, allowing you a complete timeacle experience, even without our specific hardware.

06 How is the contract established, and how do I receive it?

If you register with us as an Online Client, you will receive a confirmation e-mail. This is where the contractual relationship is established. The basis for this are our terms and conditions and the privacy policy of timeacle.

As a Premium Client, you will receive an individual offer and special conditions. Terms and conditions are to be agreed between timeacle and your business.

07 How do I receive my invoice?

You receive your invoice in your registered email address.

08 Can I also receive invoices at my postal address?

This option is not valid for Online Clients. As a Premium Client, you can request our after-sales or invoice team to send you invoices via post.