Queue management systems for hardware stores
You know the unpleasant situation: while your employees are attending clients, a big line of people waiting for their turn is forming up. Not to worry: we have the solution for you! Optimize the time management of your employees with timeacle.
Queue management systems for consumer electronic stores
Upgrade your shopping experience with timeacle! Your clients might have to wait while returning an order or when searching for technical consultation, but you can use the time of your waiting clients wisely, encouraging a relaxed scenario for new purchases.
Easy consultancy
Every customer knows how stressful it can be to need technical advice when all consultants are already busy with other clients. Their complete shopping experience can be compromised while waiting for their turn.
01
Direct client communication
With timeacle it is possible to help your clients while they are waiting for an employee. Allow your customers to choose their concerns and requests in advance and guide them through their needs, in the way the makes most sense for you.
02
Sales and performance
Pressure rises when sales drop and costs increase. Especially personnel costs are one of the highest in the business.
Efficiency and continuous optimization
With timeacle, you can acquire valued information about your business, regarding waiting times and how long it takes for processes to be completed. You can use this data as an evaluation measure to help you optimize processes, reducing costs and reaching business goals.
03
Brand recall
Colors, images, size and type of fonts are important features of your corporate identity. When outsourcing services and products, there is always the fear of losing your branding.
Customization
The timeacle system was designed to be flexible and to fit your brand’s needs. Therefore, all design elements from display and printing station are configurable, allowing you to keep your business’s identity on all key points.
04
Acquisition costs
We understand that sometimes the decision of implementing a new software in your company is denied, because of the initial effort and the high acquisition costs. But we got you covered!
Scalability
The timeacle system grows with you. You decide when, in which and how many departments you would like to implement timeacle. As a web-based system, you can quickly and easily add licenses to equip your other departments with the same software.
Use Case
Branch name, e.g Electronics store John Doe Hamburg etc.
A queue is a representation of a physical waiting line in your business. For example, repairs, support, consulting etc.
This license needs to run on a device so you can call-up your customers or have an overview over the appointment calendar.
Each display is a monitor in the waiting area. These monitors show waiting lists and call-ups. One monitor can also show several queues.
The printing station is a self-service device that issues paper or digital tickets for appointments.
You can acquire more licenses for profiles, queues, operators, displays and printing stations if needed.